About Us

 

City Weekend is China’s leading English-language lifestyle and entertainment magazine and website. We belong to the Ringier Publishing Group. We publish 12 issues per year in Shanghai and 12 issues in Beijing and our print circulation is around 80,000 per issue. In addition Ringier also publishes two of the leading parenting magazines in Shanghai, Shanghai Family and Parents & Kids. City Weekend also publishes supplements throughout the year, including Shanghai Insider, a twice-a-year traveler's guide to the city. 

 

Every year we publish our hugely popular Shanghai Guide that brings together the city's best restaurants, bars, hotels, and services. We also have a range of supplements and the new Shanghai Insider Guide to cater to more of the tourist and newbie population of Shanghai.

 

Of course we also have a range of digital products including our website, www.cityweekend.com.cn, IPhone app and Android app, and regular WeChat and Facebook posts.

 

City Weekend is operated by Ringier China, subsidiary of Ringier AG. Ringier AG is a multinational integrated media company. Founded in 1833, Ringier is carrying print, broadcast, radio, online and mobile media brands, and is a successful player in the printing, entertainment and internet business. Ringier is a Swiss family-company with headquarters in Zurich, www.ringier.com.

 

 

View Our Products

 

City Weekend publishes a number of different magazines in Shanghai, Beijing, Guangzhou, Shenzen and Suzhou all carefully tailored to the ever-changing expat demographic.

 

 

Shanghai

 

City Weekend Entertainment Guide

For 12 issues per year, we distill the very best in arts, eating, drinking and entertainment in the city. It's the essential guide for what's new and what's happening around you. The aim is to enrich your time in Shanghai.

 

Shanghai Family

Shanghai Family is the leading magazine for families of international schools in Shanghai. With more in-depth features and regular sections on education & development, health & wellness, and home & style it gives families inspiration and knowledge on how to lead a better life in Shanghai.

 

Parents & Kids

Parents & Kids is the passport for family fun in Shanghai. The magazine keeps the city’s international families up to date and in the know, with the most exciting news and events, along with guides for all areas of entertainment such as travel, shopping, and family dining. Find essential information about health and international education as well as tons of city activities, recipes and arts & crafts.

 

Shanghai Guide Book

The city's hospitality and service sectors have grown logarithmically in the last decade and sorting out the chaff from the wheat is a real challenge. So every year we seek out the city's top professionals to recommend the very best restaurants, bars, spas, services etc that the city has to offer and collect them together into on beautifully designed and photographed book.

 

Beijing

 

City Weekend Entertainment Guide

Every month, we distill the very best in arts, eating, drinking and entertainment in the city. It's the essential guide for what's new and what's happening around you. The aim is to enrich your time in Beijing.

 

Parents & Kids

Eleven times a year, we put out the city's best guide tailored to Beijing's dynamic English-speaking families. Find essential information about health and international education as well as tons of city activities, recipes and arts & crafts.

 

School Guide

The city's international school scene is constantly growing and changing. Every year we update our annual School Guide to bring international families the latest options to get the very best education for their children.

 

 

Digital

 

We have extremely popular websites in Beijing, Shanghai, Guangzhou and Shenzen as well as Android and iOS apps so you can access on the go the city's most extensive, English-language database of listings.

 

 

Comments and Review Policy

We love comments and reviews. We really do. They’re as important as anything we write ourselves. Well-written reviews help readers decide what is good or bad in the city. They all add to the knowledge and community that we have here. Inevitably some comments and reviews fall outside the realm of the acceptable.

 

Some spiral off into flame wars. Some are deliberate attempts to harm a business. Some are deliberate attempts to boost a business.

 

None of them are acceptable on City Weekend.

 

City Weekend has the most reliable user reviews in the city. How? Because we have standards for what constitutes a valuable review and we maintain constant vigilance over what comes over the site. We’ve combed the web for guidance on online posting and in order to make our comments and reviews useful and interesting.

 

We reserve the right to delete any of the following comments or reviews:

 

  • Spam. That’s right: you spam and you automatically get banned without notification.
  • Anything that’s not "on topic". Basically these are comments which are not responding to other comments, the content in the listing, article or blog post. In terms of restaurants, this means that the comment doesn’t evaluate an actual eating experience at the restaurant and instead dwells on rumor or second-hand information. We value first person experience.
  • Anything that insults or defames the writer of the article/blog post, other commenter/reviewers or personnel who work at a venue. If you call the manager out by name, we’re going edit you.
  • Anything that contains personal information (addresses, phone numbers, etc) about the comment author or others.
  • Anything that threatens, invites or encourages violence.
  • Anything that is intentionally misleading or makes false statements.
  • Anything that was posted by competitors slandering a rival business.
  • Anything falsely posted by a business in order to promote its own business.
  • Anything that claims food poisoning or sickness. While there is nothing worse than getting food poisoning, in practice it is impossible to know what exactly caused the food poisoning. Plus it is incredibly damaging to a bar or restaurant to claim food poisoning, so we simply take that option off the board.
  • Anything that violates, plagiarizes or infringes the rights of third parties including, copyright, trademark, trade secret, confidentiality, contract, patent or rights of privacy.
  • Anything that is generally vulgar, hateful, obscene or profane. Keep it civil folks, it's a family website.
  • Anything that violates the laws of the PRC. We live here people and our site is hosted here and we follow the laws of the land.

 

 

Most Common Scenarios

 

Someone writes a bad review of a restaurant and the restaurant asks us to remove it. What we do is try to mediate between the commenter and the business. We’ll never give a business a user’s information unless the user authorizes it. Most of the time the business and the commenter work it out between themselves. If they can’t, we don’t delete, unless we judge that the comment violates one of the above policies.

 

A venue writes fake reviews about how great it is. These are usually easy to spot. Most of the time they come from first-time reviewers and are five stars. We contact the user and ask for more specifics about their experience at a venue. If they don’t write back, the comment gets deleted. If they do write back and we aren’t convinced, the comment gets deleted. We are after quality reviews, not quantity.

 

As a general practice, all five star and zero star reviews get flagged by us. We contact the user and ask for more specifics. If they don’t write back, the review gets deleted.

 

 

Editing and Deletion Policy

 

Once you post information to the City Weekend website (whether it is a comment, review, or a venue listing), it becomes part of the public conversation. We will not remove a user's comments, reviews or venue listing information unless they are in violation of our Comment and Review Policy. If a venue racks up a ton of negative comments, we’re not going to delete the listing and let them start over from scratch.

 

We hope we never have to, but if a user repeatedly abuses our Comment and Review Policy, we delete all of their comments on every post without warning, disable their account and ban their IP address.

 

 

Fine Print

 

City Weekend does not accept responsibility for information posted by users.

 

 

City Weekend's Restaurant Review Matrix

 

Over the last several months, we have been working with F&B industry professionals to come up with the first genuinely transparent, reproducible process for reviewing restaurants in China. It's not perfect and doesn't mean people won't have different interpretations of their experiences, but we strongly feel our reviewing guidelines go a long to upping the ante for professionalism.

 

Below is the Reviewing Matrix. Every single one of our reviewers fills in this matrix when reviewing a restaurant. Scroll down further for a more in-depth look at our Reviewing Guidelines. We also know this is going to be an ongoing project which we plan to update every year. Leave comment below and we will take it into consideration. Thanks.

 

##City Weekend's Reviewing Matrix

 

  5 stars 4 stars 3 stars 2 stars 1 star Total

Food (65%)

Uniquely delicious and prepared with meticulous, consistent attention to detail. Beautiful presentation. Worth its price. A restaurant you would return to and recommend to friends. One of the top 5 meals you’ve had in Shanghai.

Very good for the kind of food it is. May have small problems with one or two dishes, but no problems in quality. Nice to average presentation. Offers a good value and memorable, consistent experience. A restaurant you would return to.

The food in general is good. Some dishes are much tastier OR made with better quality ingredients than others, indicating kinks in consistency. Offers an average value for money. Has one or two tasty dishes you would return for.

The food in general does not taste good. The dishes are of poor quality AND/OR are badly seasoned. Food shows lax attention to detail. Taste reveals obvious inconsistencies. Average to poor presentation OR offers poor value for money. A venue you would not return to.

In a word, the food is unacceptable. The taste is awful. You resent eating any of it AND/OR feel sick afterwards.

x .65 =

Décor/
ambiance

(15%)

Gorgeous, innovative and very comfortable. For fine dining venues, noise level is at quiet or low buzz. Tables are comfortable distance apart.

Reasonably nice looking and comfortable. For fine venues, noise level is acceptable. Tables are comfortable distance apart.

The venue strives to be comfortable, but does not fully succeed. The music is too loud OR the tables cramped OR the décor is un-unified, gives a cluttered feel..

Noticeably uncomfortable AND/OR has unhygienic appearance. Décor is garish or no effort is made to decorate. Noisy.

Very uncomfortable and unattractive environment. Dirty. You see this place and don’t want to eat there.

x .15 =

Service (20%)

Friendly, attentive, genuine and efficient. Makes you feel very comfortable and attends to requests promptly.

The standards are high, but the service is not flawless. The waiters may be a bit overeager.

Waitstaff attitude OR capabilities have significant issues. Dishes take longer than usual from kitchen to table. Waitstaff is confused and does give recommendations.

Waitstaff attitude AND capabilities indicate problems. Dishes take a long time from kitchen to table. Waitstaff is confused and cannot/do not want to give recommendations. Staff make big mistakes on order.

Waitstaff is obviously rude. Service is so problematic that it ruins the dining experience.

x .20 =

 

 

 

 

 

Total:

 

 

Food (65%)

 

5 stars
Uniquely delicious and prepared with meticulous, consistent attention to detail. Beautiful presentation. Worth its price. A restaurant you would return to and recommend to friends. One of the top 5 meals you’ve had in Shanghai.

 

4 stars
Very good for the kind of food it is. May have small problems with one or two dishes, but no problems in quality. Nice to average presentation. Offers a good value and memorable, consistent experience. A restaurant you would return to.

 

3 stars
The food in general is good. Some dishes are much tastier OR made with better quality ingredients than others, indicating kinks in consistency. Offers an average value for money. Has one or two tasty dishes you would return for.

 

2 stars
The food in general does not taste good. The dishes are of poor quality AND/OR are badly seasoned. Food shows lax attention to detail. Taste reveals obvious inconsistencies. Average to poor presentation OR offers poor value for money. A venue you would not return to.

 

1 star
In a word, the food is unacceptable. The taste is awful. You resent eating any of it AND/OR feel sick afterwards.

 

 

Décor / ambiance (15%)

 

5 stars
Gorgeous, innovative and very comfortable. For fine dining venues, noise level is at quiet or low buzz. Tables are comfortable distance apart.

 

4 stars
Reasonably nice looking and comfortable. For fine venues, noise level is acceptable. Tables are comfortable distance apart.

 

3 stars
The venue strives to be comfortable, but does not fully succeed. The music is too loud OR the tables cramped OR the décor is un-unified, gives a cluttered feel.

 

2 stars
Noticeably uncomfortable AND/OR has unhygienic appearance. Décor is garish or no effort is made to decorate. Noisy.

 

1 stars
Very uncomfortable and unattractive environment. Dirty. You see this place and don’t want to eat there.

 

 

Service (20%)

 

5 stars
Friendly, attentive, genuine and efficient. Makes you feel very comfortable and attends to requests promptly.

 

4 stars
The standards are high, but the service is not flawless. The waiters may be a bit overeager.

 

3 stars
Waitstaff attitude OR capabilities have significant issues. Dishes take longer than usual from kitchen to table. Waitstaff is confused and does give recommendations.

 

2 stars
Waitstaff attitude AND capabilities indicate problems. Dishes take a long time from kitchen to table. Waitstaff is confused and cannot/do not want to give recommendations. Staff make big mistakes on order.

 

1 stars
Waitstaff is obviously rude. Service is so problematic that it ruins the dining experience.

 

 

Reviewing Guidelines

 

Ambiance Décor/Ambiance

Appropriate for theme of restaurant, distracting / cozy, settings on the table, elegant / luxurious / designer or no-frills utilitarian? Is there a décor concept and is this concept well executed? Lighting/candles/flowers/artwork? Table distance, chair comfort, view, music, room temperature can all be considered part of décor/ambiance.

 

Menu

Is it accessible / easy to read? clear, complete, descriptive, does it have English and Chinese? Cleanliness
Dirty? Old and dingy? Modern and clean? Are dishes and cutlery free of stains? Staff uniforms? Floors throughout? Check bathrooms.

 

Restaurant layout

Where is the kitchen, trash, toilets, bar. Are all of these components satisfactory? Is there an open kitchen? Is the restaurant non-smoking or are there separate smoking and non-smoking sections?

 

Food Presentation

Overall presentation and plating: does the food look sloppy? Artistically presented? Temperature - Does it arrive hot and steaming? Cold? Speed / pace of delivery (do they serve appetizers before the mains? At the same time? After? How long does it take for the next course to arrive? Do they serve main dishes at the same time so that your dining party eats together?

 

Flavor

Do the flavors balance well? Too much salt? Too bland? Special ingredients used? Cooked properly (medium-rare is as it should be? Pasta not underdone, crispy thin crust pizza, etc.), is there something unusual / unique / distinctive about the menu or items on it?

 

Cooking methods

Is the cooking method traditional, home-style, fusion, contemporary or molecular gastronomy, etc? Is the chef’s philosophy clear and well-executed? Freshness of Ingredients – where do the ingredients come from? Imported or local? Do they work in terms of the overall quality of the dish? Do ingredients combine well? Palatable texture (ie: too chewy, waterlogged, dry, etc.), was it fresh? Value for money – what are the portions like? how do the size and quality of the dishes compare with the prices they are offered for or with the food at other restaurants of comparable price range? Too expensive, remarkably cheap, average and reasonable?

 

Drinks Wine List / Drink List (if applicable)

How is the wine list / drink selection? Full list? Price range of bottles, sufficient number of wines by the glass? Range of wines on offer (different regions [New World and Old World), different years, range of price points and varietals, value)

 

Cocktails (if applicable)

Variety and skills at execution (given that hotels and high end restaurants usually comes with a bar/lounge) Juices - freshly squeezed? Instant ones? Prices fair? Service Friendliness – generally pleasant and easy to deal with? Difficult and uninterested in helping the customer?

 

Attentiveness

Do you have to strain to get their attention? Do they hover? Top up drinks without asking? Clear plates unobtrusively? Do they take away the food too quickly, or not clear it at all? Do the staff move quietly through the dining room, and avoid chatting with each other on the floor? Are they quick to help with requests (ie: extra fork, bill, etc.). For high-end restaurants, do they sweep off the bread crumbs before you begin your first courses.

 

Customer Service

Is there a manager on duty? Are there enough staff in the dining room? do they accommodate special orders (ie: vegetarians, allergies, substitutions), do they inform you instantly if an item is unavailable? Do they speak English (if it’s a higher-end establishment)? Does the bill arrive on time? Do you feel rushed to get out?

 

Knowledge

Is your server knowledgeable and able to make recommendations about food and wine? Are they familiar with the menu and the restaurant’s cooking methods? If they do not know something, do they try to find the answer for you?

 

General Compare

How does it compare to other restaurants of similar theme / cuisine / price range?

 

Specialization

Does it offer specialized service/catering or would it be good for special occasions? (ie: birthdays, weddings, kid parties, romantic dinner, etc.) Again, only if applicable.

 

Groups

Is it a good place for group meals? Water - Do they offer free drinking water?

 

Child & Family Friendly (if applicable)

Do they have a kids’ menu? Kids’ play area or kids’ corner where someone is watching the children? Kids’ discounts? High chairs and/or kids’ utensils? Additional family friendly features?

 

Pedigree

History of restaurant/restauranteur/chef

 

Owner

Is the restaurant owner-operated?

 

Extras

Are there extra events such as cooking classes, Sunday brunch etc?

 

Consistency

Does the restaurant have a concept that brings the décor, food, wine list, service, even staff uniforms etc all together? Is this concept well executed?

 

 

How We Judge Contests

 

Sometimes contest rules are stated explicitly in the contest. If that’s the case, then those are the rules for that contest. Here is a good example.

If not, then following guidelines govern how we select winners.

 

First, we narrow down the candidates to those with the most fun and creative answers to our questions.

 

Then we take a look at whether the user is active on our site or not. Active on the site means you frequently review restaurants, leave comments on blog posts, add events, add listings, click “I Like It” for your favorite events, and click “Did You Find This Review Useful” on comments. We favor people who are active on the site.

 

Finally we look at whether you have won contests before. When all things are equal, we try to spread the wealth!

 

After we decide on a winner we announce it publicly on the contest page and then contact you via the email associated with your user account. If you ever want to receive your prize, keep your user account tagged to the email you use the most!

 

Misconception

The highest vote getter doesn’t automatically win, though we definitely look at top vote getters in stage 1.

The more you write, your chances are not necessarily better. We definitely do appreciate the time you put it in to write a book, but brevity is the soul of wit.

 

Truth

You make us laugh and you have a better chance. That’s pretty true. We need more laughs every day.

 

 


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