My husband and I had a pre flight meal at the new restaurant at the Kerry centre. Unfortunately, the experience was not very good. The service from the staff was clumsy and they seemed very inexperienced. We both got food poisoning from eating food from that kitchen.
We had chosen the three course meal with wine to match each course, which was farcical. Red wine was served with our crab and white wine served with the lamb. There was no desert wine to serve with our desert. No one could explain to us what wine we were being served. The deserts were brought out as a starter, which should have been a signal to us that the staff haven't a clue how to serve properly. It's not their fault either, that they are poorly managed.
My husband and myself had the same starter and main and given that we had not eaten anywhere else that day and how quickly we got sick after eating that food, we are 100% certain that what we ate at that restaurant made us both very sick.
There are other branches of Element Fresh in Lido, Solana and Sanlitun, which are much better run. There are still silly things that happen in those places too, but I never got sick from eating the food from those other branches. Not a great way to start a 10 hour flight :(
This place is worn and dated, while the food is good, based on the poor dining environment and service it is certainly not worth the money. RMB 188 Dim Sum offers very small portions and charge separately for tea. Be prepared to wait for food if the place is even mildly brisk. There are lots of very good Hotel Chinese restaurants in Beijing, Yao Chi is not one of them.
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