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Laundry Express

Overall
Opening Hours:
9am-9pm
Phone:
138-170-88844
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Editor's Description

This service offers 24-hour turnaround time on your wash, dry and fold loads (RMB55) and offer free pick-up and delivery. Their dry-cleaning experts inspect each individual item to ensure all stains are properly treated, whether it's a red wine spill on your white blouse or grass stains on the knees of your kids' jeans.

Laundry Express ® is a professional dry cleaner providing personal laundry and dry cleaning services specially designed to meet the needs from the expats in Shanghai. More importantly, they speak your language!

Wash, dry and fold - Charging by load (55 RMB)

- 24H turnaround, same day turnaround is possible upon request

Premium Dry Cleaning

-Individually inspection and treatment with the utmost care

Free pick-up and delivery

-Broadest service hours: 9 a.m. to 9 p.m.

Tel: 138-170-88844. service@laundryex.com. www.LaundryEx.com

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Phone:
138-170-88844

Comments

Comments

blacktiger2

They did not deliver on time, have no customer care, the clothes were not washed cleaned, and worse of all they return part of sent laundry and forgot to deliver the rest. Previously they also lost your laundry and even damage the clothing! Use them at your peril.
Service: 
1
Average: 1 (1 vote)
Value: 
2
Average: 2 (1 vote)
Quality: 
1
Average: 1 (1 vote)

xanniex

Just an update: Laundry Express is seriously unprofessional these days! They forget to pick-up, overcharge, and don't deliver when they say they will, not even offering an apology when you inquire where your laundry is. When I've complained about the neglected pick-up and overcharging, I was offered a discount to be deducted from my next order, but of course, when i mentioned the discount, both times I was ignored and charged full price. I kept using this place because I can't afford Spawash, now I feel like I have no dry cleaners to turn to in Shanghai .
Service: 
1
Average: 1 (1 vote)
Value: 
1
Average: 1 (1 vote)
Quality: 
1
Average: 1 (1 vote)

keb270

I had used this service to iron my husband's shirts and pants for the past two years. I was quite happy with their service until they returned a load of laundry covered in grease marks. It was clear something had been on the iron and was pressed into the pants. I asked them to fix the issue. They picked up the clothing and returned it the next day in the same condition. They will not respond to my emails or offer a refund. I will not be using them again.
Service: 
1
Average: 1 (1 vote)
Value: 
1
Average: 1 (1 vote)
Quality: 
1
Average: 1 (1 vote)

xanniex

Also, another issue with all of these laundry services is that I believe they only use a scant amount of detergent, definitely not the manufacturer's suggest amount. My clothes always come back smelling like nothing, no fresh smell whatsoever. In the early days of clothesspa/spawash I think they had some free fabric softener promotion and that's the only time my clothes came back smelling nice.
Service: 
3
Average: 3 (1 vote)
Value: 
3
Average: 3 (1 vote)
Quality: 
3
Average: 3 (1 vote)

xanniex

Still looking for a reliable, affordable laundry service/dry cleaner in Shanghai. Spa Wash is a joke. Who wants to pay a 399rmb membership fee to be overcharged for laundry? For wash and fold, Laundry Express charges per load which works out a lot cheaper, but they aren't that great with dry cleaning based on the two jackets I sent in last time. The service at Laundry Express could be improved. You can schedule a pick-up on their website, but then they will contact you asking if they can pick up from another DAY and time instead! Does this make sense? If I asked for Wednesday afternoon pick-up, why tell me to leave my clothes with security on Tuesday before 9AM? So, still searching for a place to send my designer delicates!
Service: 
3
Average: 3 (1 vote)
Value: 
3
Average: 3 (1 vote)
Quality: 
3
Average: 3 (1 vote)

laundryex

Laundry Express ® is a professional dry cleaner providing personal laundry and dry cleaning services specially designed to meet the needs from the expats in Shanghai. More importantly, they speak your language! Wash, dry and fold - Charging by the load (55 RMB) - 24H turnaround, same day turnaround is possible upon request Premium Dry Cleaning -Individually inspection and treatment with the utmost care Free pick-up and delivery -Broadest service hours: 9 a.m. to 9 p.m. Tel: 138-170-88844/5056-9816. service@laundryex.com. www.LaundryEx.com
Service: 
0
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Value: 
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Quality: 
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