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Shanghai PAW Veterinary Clinic > Changning

No.15, Lane 722 Xinhua Lu
5254-0611, 5043-5620
Overall
Editor
Editor Rating (Review): 
4
Average: 4 (1 vote)
Address:
No.15, Lane 722 Xinhua Lu
Address in Chinese:
新华路722弄15号
Cross Street in English:
near Kaixuan Lu
Cross Street in Chinese:
近凯旋路
Opening Hours:
Tue-Sat 9am-6pm; Sun-Mon 10am-6pm
Phone:
5254-0611, 5043-5620
Category:
Features:
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Description

Find both local and Western veterinarians at this higher-end private clinic with locations in Puxi and Pudong. They offer a two-tier pricing scheme (a general check-up with a local vet runs RMB240, a Western vet RMB400). PAW clinics are pricey, especially when it comes to regular vaccinations, but they aren’t the most expensive on the market. Unlike its counterparts, however, PAW is able to treat exotic pets such as turtles and reptiles. Outside of operating hours, their vets are also on call to help advise pet owners in emergency situations. PAW is Second Chance Animal Aid Shanghai’s clinic of choice.

TAG Pet care
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Cross Street in English:

No.15, Lane 722 Xinhua Lu , near Kaixuan Lu


Cross Street in Chinese:

新华路722弄15号, 近凯旋路


Phone:
5254-0611, 5043-5620

Comments

Comments

enej

Our first two visits were good, the vets told me to call them if I had any questions. But when I did call in emergency and asked if I could talk to the vet, the receptionist kept repeating like a mantra that I should just come to the hospital. My cat got rabies vaccination in Shenpu hospital and 30 mins later her third eye-lid was showing. I didn't know if it was serious and whether to rush her to the hospital, or watch her at home. I had to spell my cat's name 5 times to the receptionist, it was like talking to a wall. When I explained the situation to the vet, she said my cat must have hurt her eye and used pincers to look if anything was stuck behind her eye-lid (nothing there). I told her, that the cat was always under my supervision, she did not hurt herself and that she became sick after the rabies shot. The vet gave us pain killers and sent us home. Completely unhelpful and useless, although she was a VC, not GP and I was charged 400rmb for consultation. Later, I researched my cat's symptoms and found that vaccinations can often cause inflammation of the middle layer of the eye, both in animals and humans. It is called anterior uveitis. My cat's eye was foggy on the second day but then it cleared. On the fourth day (today) she has the same problem with her other eye. Now I have to make another trip to the hospital, waste more time, money, stress out my cat and pollute Shanghai's air. The vet could have at least prescribed something anti-inflammatory if she was more competent.
Service: 
3
Average: 3 (1 vote)
Value: 
3
Average: 3 (1 vote)
Quality: 
3
Average: 3 (1 vote)

evantan

Mine if I asked the doctor name which screwed up your cat's diagnosis
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foodiedave's picture

foodiedave

Rabies titres from Dr. Stephanie are 1500RMB, same lab in Germany. There is no explanation for their 2600 RMB/sample pricing, other than screwing the pet owners.
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kahag

I don't know, why Paw get such a bad rating. We were there with our cats several times and always treaded well, the prices were reasonable, the stuff friendly. Doctors, for humans and for animals are sometimes a bit strange... that's life, I can accept it. The best remedy against that is your own knowledge. And a friendly smile... One of our cats get the false chip here in Shanghai from another vet, the correct one it get at PAW and the high price for the rabies antibody sample is so high because they send the blood to a laboratory in Germany. Another two things: It's always easy to see something critical, the easiest thing is name somebody arrogant. The "Brit vet" , Doc Holder I guess, is one of the best I ever met. and I met a lot.
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foodiedave's picture

foodiedave

Just called PAW for prices on sending (already drawn and spun) blood samples to Europe for rabies testing. Bearing in mind that the cost of the test is 90 EUR, the 2600RMB PER SAMPLE they were asking seems just a little out of line. They are Worldlink for animals- expats screwing expats.
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imsmiln4u

sorry I meant 'BY overdosing it'..
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imsmiln4u

Paw killed my friends kitten but overdosing it by accident...they also charged me without letting me know before hand while my cat was in surgery because apparently she was 'in heat'....they should tell you the prices beforehand and possible complications, and not just charge you as they please!
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jjaayy73

We've been to Paws twice and both times pretty upsetting. From our experience and friends who have been to Paws, they like to charge you with unreasonable and uncalled for blood tests. We also tried to get our dog neutered there, and they charged us the lblood tests but failed to complete the minor operation. Long story short, they don't seem to care about your pet and also have an air of high nose foreign snobbyness toward certain pets. Our saving grace: St. Anthony's pet hospital in Gubei. All the docs there were great and they don't unnecessarily overcharge. Very honest and very good. Specifically , Dr. Stephanie. She was genuine and one time, didn't 'even charge us for seeing our dog. They are a bit far in Gubei but we've seen many docs...foreign and local, they are CONSISTENTLY the best. - pet lover
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peterlam

I've been to PAW twice and I've been disappointed both times. The first time we went there for a regular check-up, the Brit vet did not even touch my dogs (they are small dogs and not some fierce large ones). He had a strange manner and came across as someone who didn't like dogs. In fact, I got the feeling that he had no affinity for the job. The second time we went there was when my dogs had ring worm. They took blood samples (just to be sure it was ring worm - but we never heard back from them) and prescribed a shampoo and a cream. He wanted us to spot clean the dogs twice daily (which I found out was not the best thing to do as the shampoo dries the skin and isn't good for the already fragile skin). Secondly the cream prescribed was made for humans, and was a local brand. They charged about 100 RMB for it and I found the same cream for 15 RMB in a pharmacy. After spending over 1,000 RMB for the visit, I did not see any improvement. I decided to take my dogs to a vet recommended by a friend (St Anthony Pet Recovery Hospital) and Dr Stephanie (who had a great manner with dogs) prescribed an imported medication specifically for canines (and cost about the same as the local cream at PAW) and a shampoo for weekly use. The total bill was under 600 RMB and the dogs got better within the same week, and the ring worm was completely gone in about 2-3 weeks.
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